Human Resources Articles For Entrepreneurs & Small Business Owners

Setting Job Performance Standards

The success of your business is directly related to the commitment and productivity of the people who work in your business. And yet it is generally recognized that 60% of employees, or more, are underutilized in their roles at work. So what are the factors that contribute to low performance standards and expectations? Communication, or [...]

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Performance Management Gone Haywire

When you ask employees about their impressions of Performance Management processes, the answer is invariably negative or neutral. It’s not often that the process is positively endorsed by those who use it. So where are we going wrong? As managers, we know we need a management system of some kind for all the components of [...]

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Managing the Human Being behind the Business

It’s a common problem and we’ve all seen it – business owners that are just ‘too busy’ all of the time, and as a result, do not enjoy the success in business they had hoped for. Let’s not kid ourselves, there is a lot to focus on: technology, employees, sales, marketing and so on. These [...]

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Managing for Best Performance

In it’s simplest form, performance management is a common sense set of discussions that make sure people are clear about what they need to do, have the support to do it and get open and honest feedback on their performance. Any performance management process should answer 4 important questions for your employees:  What do I [...]

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Hiring for Success

Hiring someone new to work in your business is one of the most critical decisions a business owner makes, although it is not always given the justice it deserves. If a position is vacant, or additional staff are needed, recruitment decisions are often driven by the pressure to get someone in quickly, rather than waiting [...]

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Dealing with Problem Behaviour in the Workplace

I personally struggle with the term “managing people”, because I firmly believe that people cannot be managed – only processes and systems can. How many times have you heard it said – “Why won’t my employees just do as they are asked?” Despite all our best efforts at “managing”, we have very little control over [...]

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Hire A Six, To Consistently Produce Sales Success

For many years as a sales manager, I would only hire the stereotypical sales representative. You know the type—on a human relations continuum or scale of zero to ten, with the ten representing a candidate who is totally gregarious and outgoing and the zero, someone who is introverted with few people skills, I’d always recruit [...]

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Ten Commandments Of Self Development For Business Excellence

1. Leave your comfort zone: Many people feel very comfortable and complacent in their comfort zone.  Comfort zone refers to those areas of work with which we are happiest or fastest at.  It is often observed that people bask in their previous glory and stop putting further efforts towards development. Thus, they breed a feeling [...]

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Staying Calm in Chaos

Do you work in a pressurized environment? Do you feel as though there are never enough hours in the day? Do you feel as though you make bad choices and decisions because you are under stress? If so, you are not on your own. According to a report by Robert Murphy of Farrell Grant Sparks [...]

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How To Fire An Employee: The Do’s and Don’ts of Terminating Employees

Having to fire an employee is one of the most difficult and traumatic decisions that a business owner can make. Letting an employee go is hard not only on the employee, but also on the employer, and the other employees in your company. It is a decision that should never be undertaken lightly. Common reasons [...]

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10 Tips for Recruiting Sales People Successfully

Sales people provide life for all companies. If everything starts with sales people, it only makes sense to make sure that you are recruiting the best potential sales people.   Tip 1: Recruit from want, not need. Make recruiting an everyday activity, don’t wait until you need it.    Tip 2: Have a strategy to [...]

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Are You A 21st Century Employer?

Back in the early 80s during the Maggie era personnel was not seen an integral part of a business, it initially played a welfare role but quickly developed into playing an important role in industrial relations, but still worked as a short-term reactive solution provider.              Over the past 20 years, and as a result [...]

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Do you know how to deal with a recession?

Over 69% of 200 business executives believe that the UK is heading towards a recession or a serious downturn and 47% expect to make some employees redundant during 2008. If you find yourself in this inevitable situation, identify the essential priorities for your business,  i.e. those that are achievable, do not require unnecessary investment and [...]

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Seven Ways to Put Juice Back Into Your Job

When you received the news that you got your new job, were you excited about your bright future? Are you still excited and engaged by the work you do today? Do you show up with passion and vitality, ready to achieve higher goals?  If you feel dissatisfied at work, you’re not alone.  USA Today reported [...]

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Time to Quit Your Job – or Your Career?

Dreading Monday morning? Are you short-tempered and impatient with coworkers and family members?  Everyone, even people who love their jobs, sometimes experience Sunday night blues or irritability from time to time. However, if you feel blue every Sunday night, pay attention; you may be suffering from work inertia. Here are the symptoms: You often feel [...]

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Career Change Saboteurs

When you discover the right career fit, your life shifts into a new momentum. Finding the right job within your chosen career gives your life wings!  But it’s common for people to get stalled somewhere on that course between discovery and successful transition. Many people determine what’s important to them, identify the right career track, [...]

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The New Face of Professional Networking: Online Social Networks

Networking still tops the charts to find the right work. Moreover, although I remain an advocate for the strength of in-person networks, I can see the growing success of online social networks. They’re bubbling to the surface and gaining popularity! I’ve been a member of LinkedIn for a while now. However, it never really grabbed [...]

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Be the CEO of Your Own Career!

How can you identify a different job or career, find time to job hunt, and get back to enjoying the game of life? Thinking like a CEO will help you map out a successful career with work that’s fulfilling and energizing.  As a Chief EXPLORATION Officer, your first step is to engage in self-exploration – [...]

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Raise Your Work Quotient

Five Strategies to Increase Your Value to the Company. Guess what? There’s a lot more to being successful at work then showing up as a committed team player, putting in your 40 hours, and participating in the company’s annual softball tournament. Instead, you must raise your work quotient – the value of your work capacity [...]

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Navigating Career Change

I’ve heard it said that the only person who really loves change is a wet baby! I’m not sure that’s completely accurate, since some people seem to thrive on change. Whether you love change or loathe it, the fact is that change is inherent in every career, job, and transition.  If you increasingly find yourself [...]

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