GlobalBX Entrepreneur Business Articles - June 2012

Customer Satisfaction – A Metric for Success

Recently, at one of the customer service training seminars we now make available to community businesses, an attendee congratulated us for receiving the About.Com 2012 Reader’s Choice Award. He was looking for help in turning the employees at his organization toward the same award-winning customer service-oriented approach that set us apart in an industry both […]

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Beyond the Call, the Game, the Video; there is Work

“He was tall, broad shoulders, and thin, really thin, like bony. He had this rad chopper, it was all flames and stuff. Oh, and his face was a skull and it was on fire. I know it sounds weird but it looked good on him. I mean, it was an edgy look but he totally […]

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Before You Buy That Small Business

Buying a business entails some risks but these are less than when you start a new business.  An existing business has the necessary equipment and inventory; customers; trained employees; and performance history.  Before committing to buy a small business, consider the following. 1.  Emerging Threat in the Location A small business for sale may be […]

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Franchisee Groups Support California Fair Franchising Bill – AB 2305

California joins Vermont and Massachusetts in legislating fair franchise practices this year.  Assemblyman Jared Huffman is the main sponsor of the Level Playing Field for Small Businesses Act or AB 2305.  He says his bill aims to protect small businesses from “intentionally unfair practices” by franchisors and bankruptcies.  The supporters of this legislation say that […]

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Sizzler Franchisee Discusses Chain’s Growth

According to Nation’s Restaurant News, Tony Lutfi has acquired five existing Sizzler restaurants and plans to build five more in California.  Lutfi, chief executive and president of Marlu Investment Group, has over 70 restaurants.  Among these are Jack in the Box, Church’s Chicken, Little Caesars outlets, and Arby’s restaurants.  Sizzler is the latest addition.  He […]

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Where Do Great Business Ideas Come From?

We often think big businesses lack the fresh ideas, creativity and agility of the small and new businesses.  Three huge companies – Procter & Gamble, Intuit and Google – prove this is not always true.  P&G had its Clay Street, a unit composed of choice employees launched in 2004, to rehabilitate its Herbal Essences shampoo […]

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Franchising – Franchise Growth in 2012

Franchising numbers are up this 2012. The 2012 Franchise Business Economic Outlook by IHS Global Insight, a forecasting and financial analysis firm, projects a 1.9% growth in the number of franchise establishments. This amounts to almost 14,000 new locations to the existing 735,751 units. About 170,000 jobs will also be created and this will help […]

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Winning Strategies for Immigrant Entrepreneurs

Sarah Wayland, project manager of Winning Strategies for Immigrant Entrepreneurs, shared with The Globe and Mail her studies on the experiences of entrepreneurs who immigrated to Canada.  She found them hungrier to succeed and more hard working.  Despite their disadvantages as to language and culture, their willingness to succeed and business acumen have served them […]

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Entrepreneurship and Sourcing Business Ideas

When it comes to creating a business venture, any future success is bound to have its origins in the initial concept. So long as the core business idea is well conceived and suited to the contemporary consumer market, it will be afforded every possible chance of long term success. The issue that faces most novice […]

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Making The Leap To Entrepreneurship – Start Your Own Business

There are many people who dream of owning their own business.  Some even leave their jobs to be entrepreneurs.  Karen E. Klein in her article at Businessweek.com explains the entrepreneur’s mindset as “entrepreneurs embrace risk and view it as opportunity”.  If you are have this mindset and if you believe this is the life style […]

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Doing Business As … Does Your Business Need a DBA?

The DBA (Doing Business As) protects consumers from unscrupulous business owners.  A sole proprietorship, general partnership, corporation or LLC (limited liability company) may file a DBA.  Nellie Akalp at SmallBizTrends.com discussed the salient points of the DBA – who needs to file, why it should be filed, and when to file it.  Requirements for filing […]

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Audax Health CEO Shares His Story

Grant Verstandig was a sophomore at Brown University when he decided to quit school over his knee injury.  Grant was a lacrosse player and he was devastated when told he could no longer play his favorite sport.  He searched health websites about his condition but he was disappointed with the experience.  He wanted a safe place […]

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When to Quit your Job to Become an Entrepreneur

Karen Klein at Businessweek.com compiled answers on a question from a reader who wants to know when the right time is to quit one’s job.  The reader wants to open his or her own business.  Various experts on entrepreneurship have different ideas.  A business coach from New York advises to “wait until their new venture […]

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Basic Sales Principles for Entrepreneurs / Business Owners

Garry Duncan, in an article that appeared at Businessjournals.com, enumerated a few key principles for sales people.  Among the roles of a business owner is being the company’s top sales person – the rainmaker.  It is not enough that you, as an entrepreneur, know everything about your products or services.  You should be able to […]

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More Clouds, More Confusion, More Concerns, More Fun

“O.K. There’s a ball of fire, it’s 1200 miles in diameter headin’ straight for Earth, and we have no idea how to stop it. THAT’s the problem.” – President Lindberg, “The Fifth Element,” Gaumont Studios (1997) Cloud. Cloud. Cloud. Cloud. There, aren’t you excited? Just saying the word is enough to make the hair stand […]

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