Business Coaching Articles For Entrepreneurs & Small Business OwnersHow Does Your Service Or Product Benefit Your Client?In order to be successful with your marketing and sales efforts, you must be clear and confident in knowing, discussing, and delivering the benefits of your services or product. Many sales people and business owners know their facts and features very well. Unfortunately, those alone will not always lead to a sale. To ensure more […] From Complaint To Raving FansOne of the hallmarks of world-class customer service is how your company manages customer service failures. When a customer speaks up with a complaint, it’s time to listen. Think of the complaint as a gift, and you will see it as an opportunity to learn rather than something to avoid or resist. The few courageous […] What You Need To Know About Marketing!If you’re like most small business owners, you have a basic understanding of marketing and why you need to do it. However, most small business owners these days are forgetting the basic goal that effective marketing will archive and are reducing their marketing efforts because of an “economic downturn.” The text book definition of marketing […] The Keys To Business SuccessDun & Bradstreet reports that “businesses with fewer than 20 employees have only a 37% chance of surviving four years (of business) and only a 9% chance of surviving 10 years.” The Lessons in this module, The Six P’s of Success, are dedicated to helping you thrive, not just survive in your business. By enhancing […] What Would My Business Look Like If … 7 Tips to a Better Looking Business7 Tips to a Better Looking Business What would your business look like if you made even minor changes to how you think and do business so that you can grow your business? It’s not how much you do in your day, it’s what you do in that day that can make or break your […] Confidence is Your BirthrightRemember when you were a kid and thought you could do anything? You knew no boundaries, had no fears and felt you could conquer the world? Self confidence was your birthright and you knew how to use it to get what you wanted. Then you grew up and that self confidence was eroded by life […] I DARE You!Remember growing up and being dared to do something? Remember how often you actually accomplished it, in spite of your own self doubts and fears? Let me tell you the quick story of a young man named Bill, who responded to a personal DARE and changed his world and perhaps ours as well. Bill was […] Improving Business Performance By Creating High Performance TeamsAs a manager, executive or business owner your top priority today is exceeding company goals. You can’t do it yourself, so the best way to exceed your goals is to have what we call “High Performance Teams” working for you. Your goals may include growing your business, increasing revenue, improving business efficiency, doing more with […] How Do I Get Advice on Buying a Business?Buy Business Today – Profit When? There’s an old saying that states, “Free advice is worth [only] what you pay for it.” While this is true in many situations in life, how does this homily apply to buying a business? After all, anyone who wants to buy a business will need some serious advice on […] Our Next Great Tech CEO – Hero or Cheerleader?“Have no fear! Doc Savage is here!” – Monk, Doc Savage: The Man of Bronze (1975) Admit it. You missed Steve opening WWDC (Apple’s Worldwide Developers Conference). You missed him walking out at the end of Phil Schiller’s keynote where Steve walks from behind the curtain and says , “One more thing!” No Show – […] What Can The Apprentice Teach Us?So, were you, like me gripped to the Apprentice final on Sunday night? I don’t know about you, but I was routing for Kate who I thought developed the best product and executed better than Yasmina. Why then, did Yasmina emerge as the ultimate winner? Well, having given this some thought, I think Yasmina displayed […] Should You Accept Feedback In Your Business?This morning I received an email from a contact of mine. It went something along the lines of “Just listened to your new audio. I have some feedback if you are interested.” Oh dear, I thought. That doesn’t sound good. I’m pretty sure that if the feedback was positive, the email would have sounded like another email […] Tony Robbins: Biography Of The Anthony Robbins Company EntrepreneurIn recent years, self-help has become a way of life for many people in the United States. Drawing on the advice, philosophies and help of others has undoubtedly enabled many individuals to make it through tough times in their lives. There are certain individuals that have taken full advantage of this and Tony Robbins is […] Choosing the Right RecruiterAt this critical time in the economy, it is important to reduce costs and avoid mistakes – especially when it comes to hiring new employees. Finding the right recruiter to help you sort your way through job applications is a cost effective and logical solution for all businesses. An outsourced recruitment agency will assign a […] Appeal To VirtuePopularity and Responsibility Just about everyone knows that something is very wrong with the world in which we live. Problems are compounding everywhere. While we may be tempted to look for someone to blame, that effort, at best, will do nothing to alleviate the problems and, more likely, will only contribute anger and frustration to […] Rotten Apple MarketingEveryone seems to hate spam — except Internet marketers. Admit it, we love email marketing because it’s cheap and easy. In fact, it’s so cheap and easy that Internet marketers are happy with a response rate of less than one percent. So, who cares about the ninety-nine percent who don’t respond? Spam is not an […] Inside The BoxThinking “outside the box” or “coloring outside the lines” is a popular idea in the business world today. People and organizations are told to think outside the box or color outside the lines as a way to stimulate creativity when they need to solve problems like streamlining production, establishing a new product, or developing a […] Get It RightSpam was not invented on the Internet The Internet just helped give it a name. It’s been around for a long time. Essentially spam is unwelcome advertising. The problem with the Internet is that you get a lot of it, and it’s VERY LOUD and in-your-face. TV’s not much different. Then there’s junk mail. Very […] Faulty Sales TechniqueSalespeople are both a blessing and a bane to every industry. You can’t live with them, and you can’t live without them. “How are you tonight, Mr. Smith?” “Fine.” “Glad to hear it! Mr. Smith, my name is Phil, and I’m calling…” Click. Salespeople are always “people” people. People have to love people to do […] PrinciplePrinciples¹ are tools for decision making that bring the moral² basis of decisions into focus. Recognizing the moral context of our decisions must precede any attempt to resolve related difficulties. The failure to recognize the moral context of a decision does not make it morally neutral, it makes it morally unknown and uncontrollable. You can’t […] |
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